Frequently Asked Questions

If we haven't answered your question, please email the team and we will be in touch very shortly. 

Most Common Questions

How much do you charge?

Our cost depends on what we feel you need in order to see results. Contact us for a FREE Strategy session and within 30mins, we will be able to provide you with a no-obligation quote.

Can I have a trial?

With all of our memberships, we allow a 14 day trial period to ensure that this is the right program for you. 

If after 14 days, you are not happy, we will cease your membership, with yourself only paying for the 14 days you have used. 

Do you cover my area?

If you live in Perth, Western Australia, then there is a great chance we do! 

We travel as far north as Joondalup/Butler, to as far south as Fremantle. We also travel east as far as Midland and Armadale, plus surrounding suburbs.

How long is the Membership?

Our memberships run for 16 or 26 weeks. By giving us this Commitment, we can commit to you and ensure results are met in the time we have together.

Can I still eat what I want?

We still want you to enjoy food and we don't want this to be a 'short-term' grind. 

This will be more of a 'lifestyle change', therefore we will be allocating certain times where you will get to enjoy the odd slice of cake. :)

Can I have a male trainer?

In order for us to give you the best possible price, we do allocate your trainer based on your location. However, if you do request a trainer, if that trainer is available, we can arrange this for a small travelling fee.

Can I upgrade?

Absolutely. Everyone is different, and as we are seeing you on a Weekly Basis, we will be able to see if you need to upgrade or if we could even downgrade, saving you money while still getting results!

Can I arrange a payment plan?

Sure. Upon membership, we will ask you to complete a form with the necessary information.

Can I still get my goal if I can't run?

You can! We have trained people for success in wheelchairs, so a simple knee or shin splint injury won't be a problem. However, we do encourage all forms of exercises if you are physically able to.

I have 4 friends. Can we train together?

You bet! - Click on the "create your own group" in the Mobile Personal Training section to learn more. 

Do I need my own equipment?

Not at the beginning. With our mobile sessions, we bring all the gear anyway, and during the other days, we will design your program based on the gear you have, if any. Of course, results are important to us, which is why eventually you may need some equipment which we will be happy to arrange for you.  

Can I cancel?

Yes, but only once the membership has been completed and our cancellation form needs to be completed for this effect to take change. 

Do I get a kickback if I refer?

Yes, at this stage you receive a kickback, (depends on what that person signed up for) however we are going to allow affiliation in the next few months, and we will be giving our clients the first opportunity to take advantage.

How much time should I be allocating for exercise?

It does depend on your goals, and when you want to achieve that goal by, however as a general rule of thumb, we would encourage you to allocate 20mins per day. 

Can I pay by credit card?

Yes, we will arrange your plan by your nominated account, whether this is by credit card or your personal bank account. We do charge a small fee of 1.9% per transaction in accordance with our merchant Ezi-Debit.

Do you train people with a disability?

Yes, in fact if you happen to be under the NDIS banner, we are a provider, which means most of our cost is paid by them! Book a free strategy session to find out more.

Can I suspend?

You can. We put you on a 'holiday membership' to allow you still full access of our exclusive fitness app so you don't lose everything we have worked so hard for together.

Do you do early mornings/late evenings/weekends?

The answer to all the above is, YES! Our first session is typically 5am, with our latest appointment being 7pm on weekdays. Our weekends normally are between 6am and 12pm, however we do accommodate for those who need later if needed. 

Have further questions?

We'd be happy to help.

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